Aria 한국어

This is a previous version (1.2) of this document. See the latest version

Aria Privacy Policy

Contents
  1. At a glance
  2. 1. What we process, why, and for how long
  3. 2. Deletion
  4. 3. Disclosure to third parties
  5. 4. Service providers (processors)
  6. 5. International transfers
  7. 6. Sensitive information
  8. 7. Security
  9. 8. Cookies and similar technologies
  10. 9. Automated decisions
  11. 10. Your rights and how to exercise them
  12. 11. Children
  13. 12. Privacy officer and contact
  14. 13. Complaints
  15. 14. Device permissions
  16. 15. Additional information for specific regions
  17. 16. Changes to this policy

Lipson Inc. (“we”, “us”) operates Aria, a personal assistant app for iPhone, iPad and Mac (the “Service”). This policy explains what personal information we process when you use the Service, why, where it goes, and how you can control it.

At a glance

TopicSummary
Main information we processYour account identifier, the content you create (tasks, notes, chats, etc.), your subscription status
Ads and trackingThere are no ads in the app, and we do not show personalized ads or track you across other companies’ apps and websites. However, to measure our ads, the iPhone and iPad app (version 1.1 or later) tells Meta when the app is installed or opened and when a free trial or subscription starts (we never collect your advertising identifier (IDFA); turn it off in Settings → Privacy → “Ad Measurement”; Section 1.7)
Sale or sharing for advertisingWe do not sell your personal information. To measure our ads, the iPhone and iPad app (version 1.1 or later) shares limited app-event data with Meta Platforms, Inc.; you can opt out in Settings (Section 3)
Service providers and international transfersSupabase (data storage in the United States (AWS US East – N. Virginia region, us-east-1)), Anthropic and OpenAI (AI features, United States), Meta (ad measurement — iPhone and iPad app, United States)
Health dataProcessed only on your device; never sent to our servers or to AI providers
LocationFrom app version 1.1, location permission is requested only “While Using the App”, and location coordinates are not sent to our server or to AI providers (only an area name or a place name you chose; coordinates stay on your device; for weather, your device asks Apple’s weather service directly)
Withdrawing AI consentApp 1.1 or later: Settings → AI → “Withdraw AI Consent” · earlier versions: by email · any version: delete your account
DeletionYou can delete your account and data inside the app
ContactPrivacy officer KIM HYUNGI · contact@lipson.kr

1. What we process, why, and for how long

We process only what we need for the purposes below and do not use it for other purposes without a further legal basis.

1.1 Processed to provide the Service (no separate consent)

We process the following to perform our contract with you (to provide the Service you asked for). Server access logs are processed for our legitimate interest in keeping the Service secure, and records that a law requires us to keep are processed to comply with that legal obligation.

PurposeInformationRetention
Account and sync across your devices(Required) Account identifier — a guest account ID created automatically for each device the first time you open the app
(If you sign in with Apple) your Apple user identifier and the email address Apple provides (an Apple relay address if you choose Hide My Email)
Until you delete your account
Storing and syncing your contentTasks, projects, areas, routines and routine completion records, repeat rules, saved filters, links between items; notes (scraps), sealed letters; photos and files you attach and the text your device reads from them; transcripts of voice memos; people you add (name, relationship, nickname, interests, notes); briefings; AI chat history (including the title, time and place of calendar events discussed in chat, and the area name of a current location you attach); AI memories; Synapse (knowledge graph); search vectors (embeddings); the names of places you set for location reminders (coordinates stay on your device); location coordinates sent by app version 1.0 (current locations attached in chat and location reminder places — Section 1.4)Until you delete your account (for items you delete individually, see Section 2)
Verifying a paid subscriptionApple original transaction ID, product ID, expiry date and status, environment (production or test)Until you delete your account
Counting free usage and preventing abuseNumber of AI requests per dayUntil you delete your account
Confirming and recording AI consent (refusing AI requests from an account whose consent has been withdrawn)Your account’s most recent AI consent decision (given or withdrawn) and when it was madeUntil you delete your account
Answering inquiries, handling reports of inappropriate AI replies, handling consumer complaints and disputesIf you email us: your email address, the content of your inquiry or report and any attachments. If you use “Report Inappropriate Response” in the app, the email is pre-filled with that reply (up to 1,000 characters), its time and the app version3 years after we finish handling it (the retention period for records of consumer complaints and dispute handling under Article 6 of the Korean Act on the Consumer Protection in Electronic Commerce and Article 6(1)(4) of its Enforcement Decree)
Security and troubleshootingServer access logs (IP address, time, request path, user agent containing device and OS information)Up to 7 days

1.2 Processed with your consent (AI features)

Aria is an assistant built on generative AI, so AI processing is an essential part of the Service. Before anything is sent to an AI provider, the app shows which AI provider receives which information and when (including the destination country, the retention period and what happens if you decline) and asks for your explicit consent. New users consent in the AI step of initial setup; existing users who have not yet consented (including those who had AI features off in an earlier version) see a consent screen the next time they open the app. Nothing is sent to an AI provider before you consent.

PurposeInformationRetention
AI chat replies, daily and weekly briefings, automatic organizing of tasks and notes, Synapse concept extraction, AI memory, weekly reflection questions (Anthropic)Messages you send and the photos (images) or current location (area name only — app version 1.0 sent the place name and coordinates) you attach; the tasks, notes, events, people, memories and file text needed for that request; routine completion rates and streaks; your nickname, interests and tone settings; your weekly average mood score (only for weekly reflection questions); a short weather summaryOur server: results (chats, briefings, memories, etc.) until you delete your account
Anthropic: see Section 5
Semantic search (embeddings) (OpenAI)Text of tasks, notes, chats, etc., and search queriesOur server: vectors until you delete your account
OpenAI: see Section 5

1.3 Processing our server does automatically

Our server does not send your content to external AI providers on its own (there are no automatic server summaries or tags). Content is sent to an AI provider only by the app, and only after you consent to AI processing (Section 1.2). Our server records your account’s most recent AI consent decision and when it was made (Section 1.1), and uses it only to confirm consent and to refuse AI requests from an account whose consent has been withdrawn.

1.4 Device features (permissions)

1.5 Information kept only on your device (we do not collect it)

Mood check-in scores, voice recordings, health data, the name received when you sign in with Apple (used to address you in the app), nickname, interests and tone settings, and app settings are stored only on your device. However, the items listed in Section 1.2 (nickname, interests, tone; weekly average mood score) are sent to Anthropic with your AI requests.

1.6 When your device connects to other services directly

1.7 Ad measurement (iPhone and iPad app version 1.1 or later; you can opt out)

To see whether our ads on Meta (such as Instagram and Facebook) lead to installs and subscriptions, the iPhone and iPad app (version 1.1 or later) includes the SDK of Meta Platforms, Inc. (the Meta SDK), and your device sends the information below to Meta (a disclosure to a third party, Section 3, and an international transfer, Section 5). We rely on our legitimate interest in measuring our advertising (for users in Korea, Article 15(1)(6) and Article 17(1)(2) of the Personal Information Protection Act), and you can opt out at any time as described below.

PurposeInformationRetention
Ad measurement (counting which ads installs and subscriptions came from) and improving how we run our adsThe fact and time of app install and app open; the fact that a free trial or subscription started, with that product’s price and currency; a random ID the Meta SDK creates for each app install; device and app information (model, OS and app version, language, time zone, screen size, carrier name); IP address; errors and crashes that occur inside the Meta SDK (if Meta has turned that collection on)Us: not kept (sent from your device directly to Meta)
Meta: see Section 3

2. Deletion

  1. Principle: We delete personal information without delay when it is no longer needed, for example when the retention period ends or the purpose has been achieved.
  2. Deleting your account: In Settings → Account, tap “Delete account” (if signed in with Apple) or “Delete all my data” (guest). Your account and its data on our server (all synced data, attachments, subscription verification records and usage counts) are deleted immediately, your Sign in with Apple authorization is revoked, and the data on that device is erased. This cannot be undone.
  3. Backups: Deleted data may remain in disaster-recovery database backups for up to 8 days until those backups are automatically replaced. Backups are used only for disaster recovery.
  4. Items you delete individually: They are removed from your device immediately (or after the trash period, where the app has a trash). Our server keeps a deletion marker so your other devices stay in sync. Currently the content of those items also remains on the server until you delete your account; we do not use it for anything other than sync. To have it erased from the server now, delete your account or contact us (Section 10).
  5. Signing out: Signing out of your Apple account erases Aria data on that device. Your data stays in your account on the server and is restored when you sign in again. Content already shown in a Home Screen widget may remain until the widget refreshes.
  6. Guest accounts: A guest account can be reached only from the device that created it. Before deleting the app, use Settings → Account → “Delete all my data” to erase your server data. If the app is deleted first, we hold nothing that links that guest account to you, so we may be unable to find and delete it even if you ask.
  7. Method: Electronic data is deleted from our database and storage so that it cannot be restored. We do not keep personal information on paper.
  8. Retention required by law: Subscription payments and receipts are handled and kept by Apple; we do not hold payment methods or payment amounts. Records of consumer complaints and disputes that we receive by email are kept for 3 years under Article 6(1)(4) of the Enforcement Decree of the Korean Act on the Consumer Protection in Electronic Commerce, separately from other information, even if you delete your account, and then deleted. If any other law requires us to keep information, we likewise keep it separately for the period required and then delete it.

3. Disclosure to third parties

We do not sell your personal information, and we do not provide it to third parties except as shown below or where the law specifically requires or permits it.

RecipientPurposeInformationRetentionHow to opt out
Meta Platforms, Inc. (United States — iPhone and iPad app version 1.1 or later)Ad measurement (counting which ads installs and subscriptions came from) and improving how we run our ads. Under its own terms and policies, Meta may also combine this information with other data to improve ad delivery and for safety and securityThe items in Section 1.7Up to 2 years under Meta’s Business Tools Terms (other processing under Meta’s Privacy Policy)Turn off Settings → Privacy → “Ad Measurement”. Opting out does not limit the Service

4. Service providers (processors)

We use the following service providers to run the Service.

ProviderWhat they do for us
Supabase Pte. Ltd.Database and file storage, authentication, server functions
Anthropic, PBCGenerating AI replies, summaries, classifications and extractions (with your AI consent)
OpenAI OpCo, LLCGenerating text embeddings for semantic search (with your AI consent)
NAVER Cloud Corp. (NAVER WORKS)Hosting our email (contact@lipson.kr) — receiving and storing inquiry and report emails

We engage these providers under their terms of service and data processing terms, and we are completing, for each provider, a written agreement that covers every item required by Article 26(1) of the Korean Personal Information Protection Act (processing only for the entrusted purpose, security measures, limits on onward processing, our oversight, and responsibility for damages). They may use sub-processors they publicly disclose (for example, cloud infrastructure). We will update this policy if our providers change.

5. International transfers

Your information is stored and processed outside your country, including outside Korea. For users in Korea, we disclose the items below under Article 28-8(1)(3)(a) and (2) of the Personal Information Protection Act. Transfers to the AI providers (Anthropic and OpenAI) additionally depend on the consent you give before the app sends anything to them (Section 1.2). The transfer to Meta Platforms is a disclosure to a third party (Section 3), not processing on our behalf; it happens in the iPhone and iPad app version 1.1 or later for ad measurement, and you can turn it off in Settings at any time (Section 1.7).

Recipient (contact)CountryInformationPurposeWhen and howRetention by recipient
Supabase Pte. Ltd. (privacy@supabase.com)Stored in the United States (AWS US East – N. Virginia region, us-east-1). Server functions that relay requests may run on Supabase infrastructure near youEverything in Section 1.1 (account identifier, Apple email, content, attachments, subscription and usage records, access logs)Storage, authentication, server functionsFrom right after you first open the app, each time data syncs; encrypted in transit (TLS)Until you delete your account (backups up to 8 days; access logs up to 7 days)
Anthropic, PBC (privacy@anthropic.com)United StatesThe Anthropic items in Section 1.2 (including the area name of a current location you attach in a chat — app version 1.0 sent the place name and coordinates)Generating AI replies, summaries, classifications and extractionsAfter you consent: when you use AI features and during background processing while you use the Service; via our server over TLSDeleted within 30 days of receipt or generation. If flagged for a usage policy violation, inputs and outputs up to 2 years and safety classification scores up to 7 years
OpenAI OpCo, LLC (privacy@openai.com)United StatesText for embeddings, search queriesGenerating embeddings for semantic searchAfter you consent: when you use AI features and during background processing while you use the Service; via our server over TLSKept up to 30 days for abuse monitoring, then deleted
Meta Platforms, Inc. (https://help.meta.com/support/privacy; Korean local agent: korealocalagent@support.facebook.com)United StatesThe items in Section 1.7Ad measurement and improving how we run our adsIn the iPhone and iPad app version 1.1 or later, when you open the app and when a free trial or subscription starts; sent from your device directly to Meta over TLS (only on devices where “Ad Measurement” is on)Up to 2 years under Meta’s Business Tools Terms

How to refuse a transfer, and what happens

Direct connections from your device: For weather, your device sends rounded coordinates (about 1 km) directly to a weather service. App version 1.1 or later uses Apple’s weather service (WeatherKit, Apple Inc.), which is governed by Apple’s privacy policy (Apple states that location used for weather requests is used only to provide forecasts, is not associated with personally identifiable information, and is never tracked between requests). App version 1.0 uses OpenMeteo GmbH (Switzerland, info@open-meteo.com), which states that its troubleshooting server logs, which may contain coordinates and IP addresses, are deleted after 90 days. We do not receive or store these coordinates. To show an area name on the weather card, your device also sends the same rounded coordinates to Apple’s map service (Section 1.4), which is also governed by Apple’s privacy policy. If you prefer not to, do not allow location access or do not use the weather feature.

6. Sensitive information

We do not ask for consent to collect sensitive information, and Apple Health data stays on your device. If you choose to write sensitive things (for example about health or beliefs) in notes or chats, they are processed only to provide the Service (storage and sync, and AI processing) and may appear in the “memories” the AI keeps from conversations. The Service has no feature that shows your content to other people. You can avoid entering such content, and you can review and delete memories in Settings → AI → “Memory”.

7. Security

No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of a breach as required by law.

8. Cookies and similar technologies

9. Automated decisions

We do not make decisions based solely on automated processing that significantly affect your rights or obligations. AI replies, organizing and classifications are assistive features that you can review, edit or delete. Free usage limits are applied only by counting requests.

10. Your rights and how to exercise them

  1. You can ask to access, correct, delete, or stop the processing of your personal information, and you can withdraw consent at any time.
  2. In the app
    • View, edit or delete your content: directly on each screen
    • Review or delete AI memories: Settings → AI → “Memory”
    • Withdraw AI consent (app version 1.1 or later): Settings → AI → “Withdraw AI Consent” (your account and records stay, and you cannot use the Service until you consent again). In earlier versions, email us as described in item 3 or delete your account as below (Section 1.2).
    • Delete your account and all data: Settings → Account → “Delete account” or “Delete all my data”
  3. By email: For requests you cannot complete in the app (for example, accessing information stored only on our server, stopping processing, or withdrawing AI consent while keeping your account in an earlier app version), email our privacy officer at contact@lipson.kr. We act within 10 days of receiving your request (or within the shorter period required by the law that applies to you) and tell you the result. If we need more time for a legitimate reason, we will tell you why and when. We may ask for information to confirm that the request comes from you or your authorized representative.
  4. Representatives: You may exercise your rights through a legal guardian or an authorized agent with written authorization.
  5. Limits: A request may be limited where the law allows (for example, where another law requires the information to be kept). We will tell you the reason.
  6. Your responsibility: When you enter information about other people (for example, a friend’s name and notes in “People”), please respect their rights.

11. Children

The Service is intended for people aged 14 and over. We do not offer a parental-consent process, and people under 14 may not use the Service. If the law where you live sets a higher age for consenting to the processing of personal information, you must meet that age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 14 (or under 13), we will delete the account and its data without delay. A parent or guardian can ask us to delete it using the contact details in Section 12.

12. Privacy officer and contact

ItemDetails
NameKIM HYUNGI
TitleRepresentative
Emailcontact@lipson.kr
CompanyLipson Inc., 3F, 16 Eonju-ro 147-gil, Gangnam-gu, Seoul 06048, Republic of Korea

13. Complaints

You can contact the privacy officer above at any time. Users in Korea may also contact the Personal Information Dispute Mediation Committee (+82-1833-6972, www.kopico.go.kr), the Korea Internet & Security Agency privacy center (dial 118 in Korea, privacy.kisa.or.kr), the Supreme Prosecutors’ Office (1301) or the Korean National Police Agency cyber bureau (182, ecrm.police.go.kr). Users elsewhere may contact their local data protection authority (see Section 15).

14. Device permissions

All permissions are optional and are requested by the operating system when you first use the related feature. If you decline, everything except that feature keeps working, and you can change your choice at any time in your device’s Settings.

PermissionWhyIf you decline
Location (while using)Weather for your location; setting a reminder location and arrive/leave remindersWeather, “Use current location” and location reminders are unavailable
CalendarViewing, adding and changing eventsCalendar features are limited
CameraTaking photos to attachCannot attach new photos from the camera
Microphone and speech recognitionVoice memos and dictationVoice input is unavailable
Health (read)Steps and sleep in the Weekly Briefing (calculated on your device)Those cards are hidden
NotificationsReminders, briefings, check-insYou do not receive notifications

From app version 1.1, the app no longer asks for “Always” location permission. If you allowed “Always” in version 1.0, you can change it to “While Using the App” in your device’s Settings and still use location reminders.

15. Additional information for specific regions

Users in the European Economic Area, the United Kingdom and Switzerland

Users in the United States (including California)

16. Changes to this policy

We will announce changes in the app or on the website that hosts this policy at least 7 days before they take effect (30 days for changes that are unfavorable to you or significant). Previous versions remain available on that website.

VersionEffectiveNotes
1.22026-10-13Added disclosure and international transfer to Meta Platforms for ad measurement (iPhone and iPad app version 1.1 or later; opt out in Settings) · weather data now from Apple’s weather service (WeatherKit, app version 1.1 or later) · added in-app withdrawal of AI consent (Settings → AI, app version 1.1 or later) · stopped asking for “Always” location permission · stopped sending coordinates for chat locations and location reminders (area or place names only, app version 1.1 or later) · clarified where health data is used (Weekly Briefing)
1.12026-10-11Data storage location (Supabase) moved from India (AWS Asia Pacific – Mumbai region) to the United States (AWS US East – N. Virginia region, us-east-1) · View 1.1
1.02026-10-06First version · View 1.0